Call us on +44 (0) 845 901 1803 or +44 (0) 1604 529170

A Seamless Invisible Service

The Emperor's New Clothes ...

Posted by Jacqui Frost on 31/01/2013


In these days of the Customer Experience, everything about your company is important. It's no longer just about providing a great product or delivering a service on time. A seamless transition from enquiry to sales to delivery is a crucial part of distinguishing yourself from the competition ...

just like the emperor's new clothes, our service is seamless and invisible

just like the emperor's new clothes, our service is seamless and invisible

For most of us, providing a high level of service without help is nigh on impossible. How can you keep the standards high if you are running around juggling all the balls, spinning all the plates? That is where The Office Genie comes in. For many of our clients we will take the initial enquiries freeing up their time to focus on the sales and delivery. For others we help them with their admin, emails and marketing.

We pride ourselves on being an invisible service. We answer the telephone in your company name and will take messages as if we are part of your company. The aim is that your customers should never suspect that you do not have a small group of lovely ladies working in your office! It is one of the reasons we ask for information about each of our clients, so that we know the answers to the basic questions and can sound like part of your team.

Where we provide admin or secretarial support we will introduce ourselves as your PA whenever we call or email on your behalf. This allows us to action things for you rather than just providing you with an extensive to do list and therefore saves you time. We can do most things that a traditional onsite PA would do; with the exception of bringing you coffee and biscuits and the hard copy paper filing!

For the most part we go unnoticed by your clients and suppliers, though you should feel free to tell them who we are when they comment on the brilliant service that they have received! We're just like the Emperor's New Clothes - only those in the know, or those that use a similar service will see us, to the rest we remain invisible.


For the record, we have helped our clients with the following in the last month:


So if you are looking for some invisible help, that slots in seamlessly as part of your team, then you may feel that it would be a great idea to call me now on +44 (0) 845 901 1803, or click here to ping over an email, to see how we can help you find the time to be the best!

Be magical ...

JACQUI FROST



More of my blog posts for you to enjoy ...

Customers Are More Evil Than Witches!
The Little Mermaid ...

Have You Taken The Decorations Down Yet?
The Fir Tree ...

On the 12th Day of Christmas
Benefit from our gifts all year round ...

Away in a Manger!
7 ways to improve the Nativity ...

The Office Genie Christmas Message
T'was the night before Christmas ...

Pitfalls Of Christmas Parties
The Nutcracker ...

Are You Giving Yourself Credit?
It's a wonderful life ...

The Difficulty In Getting It Right
Jack Frost ...



Posts from my blogging community ...

7 Top Tips That Lead To Interview Success
Posted on: blog.theafa.org.uk

People Are The Driving Force Of Your Business
Posted on: blog.andromedaconsulting.co.uk

Tax-Efficient Options For Your Retirement
Posted on: blog.ruggedtough.com

Fire Safety: Have You Checked Your Fire Doors Recently?
Posted on: blog.picaw.com


GET OUR FREE EBOOK:

* indicates required

Keep in touch ...

Send me an email
View my RSS newsfeed
Find me on Facebook
Follow me on Twitter
Connect on LinkedIn
Follow me on Pinterest

 

By Category ...

Call Handling (12)

Event Management (2)

General (9)

Networking (19)

Posts by Jacqui (30)

Posts by Jenny Eaton (15)

Posts by Jon Baker (3)

Posts by Judith Halliday (19)

Posts by Neil Barrett (8)

Running your Business (9)

Social Media (12)

Virtual Assistants (20)

By Popularity ...

Carry On Loving

The Inflexibility Of ...

Genies R Green

Cleanliness Is Next ...

What Do Your Shoes S ...

No News Is Good News ...

Away in a Manger!

A Bug's Life

Where To Start With ...

It's Who You Know

What our clients say ...

"Leaders don't create followers, they create more leaders"

Login ...



Remember me